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Most businesses end the relationship at the invoice. Customer Care keeps working it: a follow-up after every job, a review ask timed to the happy moment, and the check-ins that turn one transaction into a customer for years.

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What it does

  • Follows up after every completed job, visit, or delivery — a call or text on your cadence.
  • Asks for the review at the right moment, on the channel the customer actually answers.
  • Catches problems early: a bad answer routes to your team with the transcript before it becomes a bad review.
  • Runs referral asks and thank-yous without your office lifting a finger.
  • Logs every touch to the contact’s one timeline, across voice, iMessage, SMS, and email.

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How it works

  1. Connect your scheduler, CRM, or point-of-sale — completed work triggers the follow-up.
  2. Set the cadence and the questions you want asked.
  3. Reviews, referrals, and flagged issues flow back to your team automatically.

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Pricing

Part of the Keep & Grow Customers package ($500/mo, all-in) alongside Re-Engage.

Get more reviews

The use case, worked through end to end.

Pricing & packages

Flat monthly packages; the full team is the Revenue Engine.