# RevDesk ## Docs - [About RevDesk](https://docs.revdesk.com/about/index.md): Conversational AI revenue engine for teams that need to generate demand and never miss a lead. - [Results](https://docs.revdesk.com/about/proof.md): Real results from real businesses using RevDesk. - [Why RevDesk](https://docs.revdesk.com/about/why-us.md): What makes RevDesk different from developer platforms, answering services, and other AI solutions. - [Current account snapshot](https://docs.revdesk.com/api-reference/account/current-account-snapshot.md): Plan tier + who the key belongs to + footprint counts. Replaces /v1/voice/account and /v1/dialer/account (which expose whitelabel-dialer-specific fields and are deprecated). - [Current authenticated principal](https://docs.revdesk.com/api-reference/account/current-authenticated-principal.md): Returns the user/team backing the API key, plus the scopes it carries. - [Authentication](https://docs.revdesk.com/api-reference/authentication.md): Authenticate API requests using Bearer tokens. - [Get Number Reputation enrollment settings](https://docs.revdesk.com/api-reference/caller-trust/get-number-reputation-enrollment-settings.md): Status + check frequency for the caller's enterprise-level reputation monitoring. Returns null when the caller is on the umbrella (no per-enterprise settings). - [Get reputation scores for a phone number](https://docs.revdesk.com/api-reference/caller-trust/get-reputation-scores-for-a-phone-number.md): Returns Hiya-sourced spam risk + 0-100 component scores. Passing `fresh=true` forces a billed live query (rate-limited to 1/day/number). - [Get the caller's enterprise registration](https://docs.revdesk.com/api-reference/caller-trust/get-the-callers-enterprise-registration.md): Returns the own-brand enterprise record if one has been registered, or null otherwise. Use `POST /v1/caller-trust/enterprise/loa` to register a new one. - [List reputation scores for every enrolled number](https://docs.revdesk.com/api-reference/caller-trust/list-reputation-scores-for-every-enrolled-number.md): Returns per-phone spam risk + component scores for every number the caller owns that's enrolled under an enterprise (either umbrella or own-brand). - [Retrieve the caller's Display Identity Record (brand)](https://docs.revdesk.com/api-reference/caller-trust/retrieve-the-callers-display-identity-record-brand.md): Returns the display name, logo, and call reason shown on branded calls. Pre-Branded-Calling-GA, this reflects the local draft state. - [Save (or update) the Display Identity Record draft](https://docs.revdesk.com/api-reference/caller-trust/save-or-update-the-display-identity-record-draft.md): Persists the brand display name + call reason against the caller's enterprise. Saved as DRAFT until `POST /v1/caller-trust/brand/submit` flips it to PENDING_SUBMIT (which is then batch-pushed to the carrier by a nightly worker once Branded Calling launches). - [Submit the brand profile for vetting](https://docs.revdesk.com/api-reference/caller-trust/submit-the-brand-profile-for-vetting.md): Flips the DIR status to PENDING_SUBMIT. The actual push to the carrier happens via the nightly cron once Branded Calling is enabled. Requires `display_name`, `call_reason`, and `logo_url` to all be set. - [Place an outbound call from one of your numbers to a destination](https://docs.revdesk.com/api-reference/calls/place-an-outbound-call-from-one-of-your-numbers-to-a-destination.md): Initiates a Call Control session via our Tier-1 carrier. Returns immediately with the call_id; subscribe to the webhook for status updates. Demo keys must target an allowlisted destination. - [Retrieve a single call](https://docs.revdesk.com/api-reference/calls/retrieve-a-single-call.md): Returns metadata for the call. Use `/v1/calls/{id}/recordings` to fetch recording URLs. - [Errors](https://docs.revdesk.com/api-reference/errors.md): Standard error responses returned by the Voice API. - [Idempotency](https://docs.revdesk.com/api-reference/idempotency.md): Retry any mutation safely with the Idempotency-Key header. - [Introduction](https://docs.revdesk.com/api-reference/index.md): The Cell Labs Voice API lets you place branded calls, manage caller IDs, and track usage programmatically. - [Pagination](https://docs.revdesk.com/api-reference/pagination.md): Cursor-based pagination shared across every list endpoint. - [List owned phone numbers](https://docs.revdesk.com/api-reference/phone-numbers/list-owned-phone-numbers.md): Returns every Phone row the caller has ownership of, optionally filtered to a specific sub-entity by passing `team_id`. - [Purchase a new phone number](https://docs.revdesk.com/api-reference/phone-numbers/purchase-a-new-phone-number.md): Initiates the durable provisioning workflow. Returns 202 with a workflow run id — poll `/v1/phone-numbers/{phone_record_id}` to see when the number goes active. When `team_id` is set, the new number attaches to that sub-entity. - [Retrieve a phone number](https://docs.revdesk.com/api-reference/phone-numbers/retrieve-a-phone-number.md): Polls for status. While provisioning is in flight, `is_active=false` and `phone_number` is a `pending:…` placeholder. Once the workflow completes, both fields update atomically. - [Search available phone numbers](https://docs.revdesk.com/api-reference/phone-numbers/search-available-phone-numbers.md): Query carrier inventory for numbers matching the given filters. Returns up to 50 results per call. - [Update a phone number's settings](https://docs.revdesk.com/api-reference/phone-numbers/update-a-phone-numbers-settings.md): Mutates name + recording flags + CNAM display name. CNAM is the caller-ID name shown on outbound calls (max 15 chars, US local numbers only). Setting `cnam_display_name` updates the carrier on the spot — propagation to carriers takes 24-72h. - [Create a sub-entity under the caller's umbrella organization](https://docs.revdesk.com/api-reference/sub-entities/create-a-sub-entity-under-the-callers-umbrella-organization.md): Creates a new child team. The caller becomes OWNER by default. Inherits HIPAA posture from the parent org unless the parent has `hipaaEnabled=false`. - [List sub-entities under the caller's umbrella organization](https://docs.revdesk.com/api-reference/sub-entities/list-sub-entities-under-the-callers-umbrella-organization.md): Every child team (sub-entity) of the authenticated org. Each entry includes member + phone-number counts so the caller can tell which sub-entities are live. - [Retrieve a sub-entity](https://docs.revdesk.com/api-reference/sub-entities/retrieve-a-sub-entity.md) - [Update a sub-entity](https://docs.revdesk.com/api-reference/sub-entities/update-a-sub-entity.md): Rename or flip the `hipaa_enabled` flag. Flipping `hipaa_enabled=false` on a team with enrolled reputation numbers that require BAA coverage will surface a warning but succeed — audit the downstream state after. - [Current-month usage rollup](https://docs.revdesk.com/api-reference/usage/current-month-usage-rollup.md): Aggregated counts across all numbers the key can see: outbound calls, minutes used, and spam-risk distribution across enrolled numbers. - [Branded Calling](https://docs.revdesk.com/concepts/branded-calling.md): Show your brand, logo, and call reason on every outbound call — the Display Identity Record (DIR) lifecycle. - [Call Quality & Carriers](https://docs.revdesk.com/concepts/call-quality-carriers.md): How tier-1 carrier partnerships give RevDesk customers better pickup rates, cleaner audio, and lower per-minute pricing. - [Caller Trust](https://docs.revdesk.com/concepts/caller-trust.md): Number reputation, brand registration, and the two-tier model behind outbound calls that don't get flagged as spam. - [HIPAA & BAA coverage](https://docs.revdesk.com/concepts/hipaa.md): What's protected, what's not, which subprocessors need a BAA, and the RevDesk flags that gate PHI-safe routing. - [Teaching AI About Your Business](https://docs.revdesk.com/concepts/knowledge-bases.md): Teach your AI about your business. The more it knows, the better it handles calls. - [Pre-Built Outcomes Ready to Deploy](https://docs.revdesk.com/concepts/outcomes.md): Pre-built solutions ready to deploy. Each outcome solves a specific business problem in minutes. - [Sub-entities (multi-tenant organizations)](https://docs.revdesk.com/concepts/sub-entities.md): Umbrella customers — healthcare networks, franchises, agencies — can provision and manage many child teams from one account. - [The Magic](https://docs.revdesk.com/concepts/the-magic.md): How "I want X" becomes AI action. RevDesk's core innovation is simple - you describe outcomes, AI delivers. - [Meet Your AI Team Members](https://docs.revdesk.com/concepts/your-ai-team.md): Understand what voice AI can do for your business. It's not a robot - it's a team member that works 24/7. - [How Calendar Sync Works](https://docs.revdesk.com/concepts/your-calendar.md): How RevDesk works with your calendar to book appointments, check availability, and avoid double-booking. - [Custom Prompts](https://docs.revdesk.com/getting-started/customization/custom-prompts.md): Fine-tune how your AI handles specific situations. Go beyond templates with custom instructions. - [Custom Sequences](https://docs.revdesk.com/getting-started/customization/custom-sequences.md): Build automated call sequences that trigger based on events in your business. - [Integrations Overview](https://docs.revdesk.com/getting-started/customization/integrations.md): Connect RevDesk to your calendar, CRM, and tools you already use. - [FAQ](https://docs.revdesk.com/getting-started/faq.md): Frequently asked questions about RevDesk. Find answers to common questions about setup, features, billing, and more. - [Brand Registration](https://docs.revdesk.com/getting-started/features/brand-registration.md): Register your brand for trusted caller ID. Get your business name to display when you call and increase answer rates by up to 30%. - [Call Capacity Planning](https://docs.revdesk.com/getting-started/features/call-capacity.md): Understand how phone numbers and dedicated lines control your outbound call throughput. Plan your setup by budget or goal. - [Outbound Campaigns](https://docs.revdesk.com/getting-started/features/campaigns.md): Reach out to customers proactively. Schedule calls, run campaigns, and automate outreach at scale. - [Compliance & Regulations](https://docs.revdesk.com/getting-started/features/compliance.md): Understand calling regulations and stay compliant. TCPA, DNC, and best practices. - [Form-to-Call Workflows](https://docs.revdesk.com/getting-started/features/form-to-call.md): Trigger instant AI phone calls when leads submit forms — from embedded forms, GoHighLevel, Zapier, or any webhook source. - [Your Unified Inbox](https://docs.revdesk.com/getting-started/features/inbox.md): View all calls, messages, and conversations in one unified inbox. - [Insights & Analytics](https://docs.revdesk.com/getting-started/features/insights.md): Understand how your AI is performing. See call volumes, conversion rates, and trends over time. - [Round-Robin Distribution](https://docs.revdesk.com/getting-started/features/round-robin.md): Distribute calls and bookings evenly across your team. - [SMS & Messaging](https://docs.revdesk.com/getting-started/features/sms.md): Text your customers automatically. Send reminders, confirmations, and follow-ups via SMS. - [Team Management](https://docs.revdesk.com/getting-started/features/teams.md): Set up your team and manage permissions. Control who has access to what. - [Call Transcripts & Recordings](https://docs.revdesk.com/getting-started/features/transcripts.md): Access call recordings with AI-powered transcripts. Search, review, and learn from every conversation. - [Quickstart](https://docs.revdesk.com/getting-started/quickstart.md): Get your AI live and handling calls today. Real setup, not a demo. - [Business Info](https://docs.revdesk.com/getting-started/setup/business-info.md): Tell your AI about your business. Services, hours, policies, FAQs - everything it needs to help customers. - [Calendar Sync](https://docs.revdesk.com/getting-started/setup/calendar-sync.md): Connect your calendar so AI can check availability and book appointments in real-time. - [Phone Numbers](https://docs.revdesk.com/getting-started/setup/phone-numbers.md): Get a new phone number or forward your existing one. Your AI needs a number to answer. - [Testing Your AI](https://docs.revdesk.com/getting-started/setup/testing.md): Test your AI before going live. Make sure it handles calls the way you expect. - [Voice & Personality](https://docs.revdesk.com/getting-started/setup/voice-personality.md): Choose how your AI sounds and communicates. Pick a voice, set the tone, and make it yours. - [Welcome](https://docs.revdesk.com/index.md): Conversational AI revenue engine. Outbound that books meetings, inbound that qualifies, and follow-up that never forgets. No developers required. - [Google Analytics](https://docs.revdesk.com/integrations/analytics/google-analytics.md): Track RevDesk conversions and events in Google Analytics 4. Measure ROI and optimize your marketing. - [Google Tag Manager](https://docs.revdesk.com/integrations/analytics/google-tag-manager.md): Add RevDesk tracking to your site via Google Tag Manager. No code changes required. - [Meta Pixel](https://docs.revdesk.com/integrations/analytics/meta-pixel.md): Track RevDesk conversions with Meta Pixel for Facebook and Instagram ad optimization. - [PostHog](https://docs.revdesk.com/integrations/analytics/posthog.md): Track RevDesk events in PostHog for product analytics and user behavior insights. - [GoHighLevel](https://docs.revdesk.com/integrations/automation/gohighlevel.md): Trigger instant AI callback calls from GoHighLevel forms and workflows using RevDesk webhooks. - [Intercom](https://docs.revdesk.com/integrations/automation/intercom.md): Connect RevDesk with Intercom to sync customer conversations and provide unified support experiences. - [n8n](https://docs.revdesk.com/integrations/automation/n8n.md): Connect RevDesk to n8n for self-hosted workflow automation. Full control over your data and workflows. - [Pipedream](https://docs.revdesk.com/integrations/automation/pipedream.md): Connect RevDesk to Pipedream for developer-friendly workflow automation with code and no-code options. - [Zapier](https://docs.revdesk.com/integrations/automation/zapier.md): Connect RevDesk to 8,000+ apps through Zapier. Automate workflows without writing code. - [Apple Calendar](https://docs.revdesk.com/integrations/calendar/apple-calendar.md): Connect RevDesk with Apple Calendar (iCloud) for real-time availability sync and automatic appointment booking. - [Google Calendar](https://docs.revdesk.com/integrations/calendar/google-calendar.md): Connect RevDesk with Google Calendar for real-time availability sync and automatic appointment booking. - [ICS Feed Calendar](https://docs.revdesk.com/integrations/calendar/ics-feed.md): Connect RevDesk with any calendar that supports ICS feeds for availability sync. - [NexHealth (Dental & Medical)](https://docs.revdesk.com/integrations/calendar/nexhealth.md): Connect RevDesk with NexHealth to sync dental and medical practice calendars across 20+ PMS systems. - [Outlook / Office 365](https://docs.revdesk.com/integrations/calendar/outlook.md): Connect RevDesk with Microsoft Outlook or Office 365 Calendar for real-time availability sync and automatic appointment booking. - [Zoho Calendar](https://docs.revdesk.com/integrations/calendar/zoho-calendar.md): Connect RevDesk with Zoho Calendar for real-time availability sync and automatic appointment booking. - [Attio](https://docs.revdesk.com/integrations/crm/attio.md): Sync RevDesk with Attio CRM for automatic contact creation, call logging, and relationship management. - [Close](https://docs.revdesk.com/integrations/crm/close.md): Sync RevDesk with Close CRM for automatic lead creation, call logging, and pipeline management. - [HubSpot](https://docs.revdesk.com/integrations/crm/hubspot.md): Sync RevDesk with HubSpot CRM to trigger AI calls from workflows, log call results, import contacts, and create deals. - [Pipedrive](https://docs.revdesk.com/integrations/crm/pipedrive.md): Sync RevDesk with Pipedrive CRM to track deals, log calls, and keep your pipeline updated automatically. - [Salesforce](https://docs.revdesk.com/integrations/crm/salesforce.md): Sync RevDesk with Salesforce to create leads, log activities, and keep your CRM updated automatically. - [Zoho CRM](https://docs.revdesk.com/integrations/crm/zoho-crm.md): Sync RevDesk with Zoho CRM to manage leads, log calls, and automate your sales process. - [Integrations](https://docs.revdesk.com/integrations/index.md): Connect RevDesk to your calendar, CRM, video conferencing, messaging, and automation tools. All integrations sync in real-time and require no code to set up. - [Signal](https://docs.revdesk.com/integrations/messaging/signal.md): Get secure RevDesk notifications via Signal. End-to-end encrypted messaging for privacy-conscious teams. - [Slack](https://docs.revdesk.com/integrations/messaging/slack.md): Get real-time RevDesk notifications in Slack channels. Know instantly when calls come in and appointments get booked. - [Telegram](https://docs.revdesk.com/integrations/messaging/telegram.md): Get RevDesk notifications delivered to Telegram. Stay updated on calls and appointments from anywhere. - [WhatsApp](https://docs.revdesk.com/integrations/messaging/whatsapp.md): Send appointment confirmations and reminders via WhatsApp. Reach customers on their preferred messaging platform. - [Giphy](https://docs.revdesk.com/integrations/other/giphy.md): Add GIFs to your RevDesk booking pages and confirmation messages for a more engaging experience. - [HIPAA Business Associate Agreement](https://docs.revdesk.com/integrations/other/hipaa.md): Business Associate Agreement for healthcare organizations. Handle protected health information compliantly. - [AI Forms](https://docs.revdesk.com/integrations/other/routing-forms.md): Intelligent call routing based on form responses. Direct callers to the right team or service automatically. - [Google Meet](https://docs.revdesk.com/integrations/video/google-meet.md): Automatically generate Google Meet links when RevDesk books appointments. - [Microsoft Teams](https://docs.revdesk.com/integrations/video/microsoft-teams.md): Automatically generate Microsoft Teams meeting links when RevDesk books appointments. - [Webex](https://docs.revdesk.com/integrations/video/webex.md): Automatically generate Cisco Webex meeting links when RevDesk books appointments. - [Zoom](https://docs.revdesk.com/integrations/video/zoom.md): Automatically generate Zoom meeting links when RevDesk books appointments. - [Affiliate Program](https://docs.revdesk.com/partners/affiliate/index.md): Earn 20% recurring commission for 12 months on every referral. Share your link, we handle everything else. - [Apply for Partnership](https://docs.revdesk.com/partners/apply.md): Join the RevDesk partner program. Apply for reseller or affiliate partnership. - [Request a Demo](https://docs.revdesk.com/partners/demo.md): See the RevDesk reseller platform in action. 30-minute personalized demo for potential partners. - [Partner Program](https://docs.revdesk.com/partners/index.md): Resell AI voice automation under your own brand. Affiliate commissions or full white-label. - [Partner Success Stories](https://docs.revdesk.com/partners/success-stories/index.md): See how agencies, consultants, and MSPs are building recurring revenue with RevDesk. - [Reseller Program](https://docs.revdesk.com/partners/white-label/index.md): Offer AI voice automation under your own brand. Start with a subdomain or go full white-label. - [Reseller Pricing](https://docs.revdesk.com/partners/white-label/pricing.md): Simple, flat-rate partner pricing. $37/seat. No minimums. No hidden fees. - [Pricing](https://docs.revdesk.com/pricing.md): Usage-based pricing. All features included. Start with a 30-day trial for $20. - [Essentials](https://docs.revdesk.com/pricing/essentials.md): Inbound and outbound AI for $499/mo. 500 committed minutes at $0.29/min. All features included. - [Growth](https://docs.revdesk.com/pricing/growth.md): 2,500 committed minutes at $0.25/min for $1,000/mo. All features included. 3 seats. - [Scale](https://docs.revdesk.com/pricing/scale.md): 10,000 committed minutes at $0.20/min for $3,000/mo. Smart Dispatch included. All features. - [Starter](https://docs.revdesk.com/pricing/starter.md): Inbound AI receptionist for $95/mo. Pay-as-you-go voice at $0.29/min. All features included. - [Beauty & Wellness](https://docs.revdesk.com/solutions/by-industry/beauty-wellness.md): AI phone solutions for salons, spas, and fitness studios. Reduce no-shows. Book after hours. Fill your appointment book. - [Healthcare](https://docs.revdesk.com/solutions/by-industry/healthcare.md): AI phone solutions for dental practices, medical offices, therapy clinics, and wellness centers. Reduce no-shows, answer after hours, fill your schedule. - [Professional Services](https://docs.revdesk.com/solutions/by-industry/professional-services.md): AI phone solutions for consultants, lawyers, accountants, and professional service firms. Qualify leads, reduce no-shows, never miss a prospect. - [Real Estate](https://docs.revdesk.com/solutions/by-industry/real-estate.md): AI phone solutions for real estate agents and property managers. Call every lead instantly. Never miss a buyer. Fill vacancies faster. - [Sales Teams](https://docs.revdesk.com/solutions/by-industry/sales-teams.md): AI phone solutions for SDRs, BDRs, and appointment setters. Call every lead instantly. Book more meetings. Multiply your pipeline. - [Service Businesses](https://docs.revdesk.com/solutions/by-industry/service-businesses.md): AI phone solutions for HVAC, plumbing, electrical, auto repair, and other service businesses. Never miss a call while you're on the job. - [RevDesk vs. Answering Services](https://docs.revdesk.com/solutions/comparisons/vs-answering-services.md): Why AI voice automation beats traditional answering services on cost, capability, and results. - [RevDesk vs. Chatbots](https://docs.revdesk.com/solutions/comparisons/vs-chatbots.md): Chatbots work for some things. Phone calls aren't one of them. - [RevDesk vs. Developer Platforms](https://docs.revdesk.com/solutions/comparisons/vs-developer-platforms.md): Vapi, Bland, Retell require engineers and months to build. RevDesk works today. - [RevDesk vs. Building It Yourself](https://docs.revdesk.com/solutions/comparisons/vs-diy-automation.md): You could stitch together Twilio, Vapi, Calendly, and Zapier. Here's why you probably shouldn't. - [RevDesk vs. Hiring a Receptionist](https://docs.revdesk.com/solutions/comparisons/vs-hiring.md): A receptionist costs $45K+/year, works 40 hours, and handles one call at a time. Here's the alternative. - [RevDesk vs. Voicemail](https://docs.revdesk.com/solutions/comparisons/vs-voicemail.md): 80% of callers hang up when they reach voicemail. Here's what happens when AI answers instead. - [After-Hours Coverage](https://docs.revdesk.com/solutions/core-solutions/after-hours-coverage.md): AI answers calls nights, weekends, and holidays. 35% of calls come outside business hours - stop missing them. - [Get More Reviews](https://docs.revdesk.com/solutions/core-solutions/get-more-reviews.md): AI calls happy customers to request reviews. 3x more reviews than text or email requests. - [Handle Every Call](https://docs.revdesk.com/solutions/core-solutions/handle-every-call.md): 24/7 AI receptionist that answers every call, qualifies customers, and books appointments. Stop losing $500+ per missed call. - [Qualify Before Booking](https://docs.revdesk.com/solutions/core-solutions/qualify-before-booking.md): AI screens leads before they book your calendar. Stop wasting time on tire-kickers and bad fits. - [Re-engage Cold Leads](https://docs.revdesk.com/solutions/core-solutions/re-engage-cold-leads.md): AI calls old leads to check in and offer to schedule. 15-20% of cold leads re-engage with a phone call. - [Reduce No-Shows](https://docs.revdesk.com/solutions/core-solutions/reduce-no-shows.md): AI reminder calls that confirm or reschedule appointments. Cut no-shows by 40-60% with voice instead of ignored texts. - [Scale Without Hiring](https://docs.revdesk.com/solutions/core-solutions/scale-without-hiring.md): AI handles the phones so you can focus on the work. Grow your business without adding headcount. - [Speed to Lead](https://docs.revdesk.com/solutions/core-solutions/speed-to-lead.md): AI calls your leads within 30 seconds of form submission. Stop losing 90% of leads to slow response times. - [Solutions](https://docs.revdesk.com/solutions/index.md): AI that answers your calls and makes calls for you. 24/7 coverage, speed-to-lead, no-show reduction, and more. Tell us what you want. ## OpenAPI Specs - [openapi](https://docs.revdesk.com/api-reference/openapi.json)