Lending broker
RevDesk reployed an auto-dialer that connects answered calls live to their sales team, an AI agent that handles follow-up conversations on contacts who have already engaged, and SMS sequences that cover the spaces between. Over six weeks, the setup produced 29 qualified leads on $1,280 in voice spend. That’s about $44 per qualified lead on a flat $0.20/min rate. Some campaign details are anonymized at the customer’s request. Metrics come from the production run.| Field | Value |
|---|---|
| Vertical | Small-business lending broker |
| Team size | 3 seats |
| Channels | Auto-dialer · AI follow-ups · SMS |
| Eligibility | Cold first touch + AI follow-up |
| Compliance | TCPA · DNC scrubbing · state rulebooks |
| Window | Six weeks |
How it’s set up
The auto-dialer places hundreds of calls in parallel for the sales team. When a contact picks up, the call routes to a human rep with the record open. The rep talks; the dialer keeps them on conversations instead of on hold music. For contacts who had already engaged (a prior call, a web form, an inbound inquiry), the AI agent runs the return conversation. Two qualifying questions, then a route back to a human specialist. SMS covers the rest: a text after a voicemail asking whether a callback later works, a nudge before a scheduled call, a booking link the moment a qualified conversation ends. Same list as voice, same compliance enforcement, automatic unsubscribe handling.Qualifying leads
The AI follow-up agent only flags a contact as qualified if two answers clear:- The business does at least $20,000/month in revenue.
- The business operates a business bank account (not personal).
Results
| Metric | Value |
|---|---|
| Connected conversations | ~12,000 |
| Qualified leads | 29 |
| Qualified + interested signals | 62 |
| Voice minutes | ~6,400 |
| Voice spend at $0.20/min | ≈ $1,280 |
| Cost per connected conversation | ≈ $0.11 |
| Cost per qualified lead | ≈ $44 |
A follow-up call
The follow-up calls follow a consistent pattern. Names and dollar figures in the transcript have been changed.Agent: Hi, this is the team at Mountain Lending following up on your inquiry from last week. Catching you at an okay moment? Caller: Yeah, briefly. Agent: Quick question. Roughly how much revenue does the business do in a typical month? Caller: Last few months, around $30,000 to $40,000. Agent: And does the business operate out of a business bank account, or a personal one? Caller: Business account. Agent: Got it. You’d be a fit for a conversation with one of our funding specialists. Want me to send a link to grab time?The agent asks the gate questions in conversation, captures the answers, and routes from there.
SMS in the loop
Hi, this is the team at Mountain Lending following up on your inquiry. Just left you a voicemail. Easier if we try again later today? Reply with a time that works.
Great talking. Here’s the link to grab time with one of our funding specialists this week: [link]. Reply STOP to unsubscribe.Each text references the prior consent on file, includes an opt-out, and writes back to the contact’s record so the next interaction picks up where the last one left off.
Qualify before booking
The two-question gate pattern, applied across other verticals.
Re-engage cold leads
The AI follow-up motion against aged opt-in lists.