> ## Documentation Index
> Fetch the complete documentation index at: https://docs.revdesk.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Care

> Follows up after every job or visit, earns reviews at the right moment, and turns happy customers into referrals and repeat revenue.

Most businesses end the relationship at the invoice. Customer Care keeps working it: a follow-up after every job, a review ask timed to the happy moment, and the check-ins that turn one transaction into a customer for years.

## What it does

* Follows up after every completed job, visit, or delivery — a call or text on your cadence.
* Asks for the review at the right moment, on the channel the customer actually answers.
* Catches problems early: a bad answer routes to your team with the transcript before it becomes a bad review.
* Runs referral asks and thank-yous without your office lifting a finger.
* Logs every touch to the contact's one timeline, across voice, iMessage, SMS, and email.

## How it works

1. Connect your scheduler, CRM, or point-of-sale — completed work triggers the follow-up.
2. Set the cadence and the questions you want asked.
3. Reviews, referrals, and flagged issues flow back to your team automatically.

## Pricing

Part of the **Keep & Grow Customers** package (\$500/mo, all-in) alongside Re-Engage.

<CardGroup cols={2}>
  <Card title="Get more reviews" icon="star" href="/solutions/core-solutions/get-more-reviews">
    The use case, worked through end to end.
  </Card>

  <Card title="Pricing & packages" icon="dollar-sign" href="/pricing">
    Flat monthly packages; the full team is the Revenue Engine.
  </Card>
</CardGroup>